We are extremely committed to the protection of your privacy and confidentiality. We understand that all users of our site are quite rightly concerned to know that their data will not be used for any purpose unintended by them, and will not fall into the hands of a third party. Our policy is both specific and strict. If you think our policy falls short of your expectations or that we are failing to abide by our policy, do please tell us.
We are constantly vigilant for credit card or other fraud. We report all charge backs to a credit reference agency. If you have any reason to seek the return of money paid, please contact us rather than your credit card issuer.
Information may be unlawfully available to hackers and snoopers. We take no responsibility for this. The risk is no different from a similar risk in a bricks and mortar establishment. Except as set out below, we do not share, sell, or disclose to a third party any personally identifiable information collected at this site.
If this policy should change in the future (most unlikely), then we shall provide notification in advance, and the opportunity for all users to indicate whether or not they would prefer that we do not provide the information to third parties as proposed.
Personal Information Protection
Disclosure to Third Parties
We do not disclose your information to third parties. All personal information provided to us is used solely for the purpose of providing a product or service by Bonacia Ltd and our imprint products. Here is a list of the information we collect, and why it is necessary to collect it:
Collection & Use: Your personal information is used to identify or contact an individual person. You will be asked to provide your personal information to obtain a unique password, allowing you to use our online service or to purchase online products. The information we collect allows us to communicate your order, update you on our products and provide assistance via email or live chat.
1. Basic identification and contact information, such as your name and contact details.
1.1. To provide you with the services that you request;
1.2. To maintain our accounts;
1.3. For billing;
1.4. To enable us to answer your enquiries;
1.5. For verifying your identity for security purposes;
1.6. For marketing our services and products;
1.7. To help make our web site as useful to you as possible;
1.8. Information that does not identify any individual may be used in a general way by us or third parties to provide class information, for example, relating to demographics or usage of a particular page or service.
Your domain name and e-mail address are recognised by our servers and the pages that you visit are recorded. This information is used:
1.9. In a collective way, not referable to any particular individual, for the purpose of quality control and improvement of our site;
1.10. To send you news about the services to which you have signed up;
1.11. To tell you about our other services.
2. Financial information, including credit card details.
Credit and debit card details provided to us, over the telephone or by post, are not stored once the payment has been authorised. All confidential and financial information is disposed of in a secure way.
3. Personal information.
Information volunteered by you for a particular purpose, for example, a personal profile, survey, job application form, or contest. This information will be used exclusively for the purpose for
which you have provided it. Information is disclosed to third parties only where the third party concerned qualifies in whatever way the web site page requires.
4. Affiliate information.
This is information given to us in the course of your business and ours as you have applied to join our affiliate scheme. Such information is retained for business use only. We undertake to preserve the confidentiality of the information and of the terms of our relationship. This information is used:
4.1. To maintain our accounts and affiliate records;
4.2. For billing;
4.3. To enable us to answer your enquiries;
4.4. For verifying your identity for security purposes;
4.5. To send you news about the services to which you have signed up;
4.6. To tell you about our other services.
5. Disclosure to Government and their agencies.
We are subject to the law like everyone else. We may be required to give information to legal authorities if they so request or if they have the proper authorisation, such as a search warrant or court order.
6. Information request.
At any time, you may review or update the personally identifiable information that we hold about you, by contacting us at the address below. To better safeguard your information, we will also take reasonable steps to verify your identity before granting access or making corrections to your information.
Our address: Nursery Leavers' Books, Bonacia Ltd, Remus House, Coltsfoot Drive, Peterborough, PE2 9BF.